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CUSTOMER SERVICE

Each product has been created for you with your specific skincare needs in mind, so we want you to truly love your beauty potion! If you have any questions about our products or are having problems placing an order, please call us at 415.931.7318 and we will get back to you right away.

 

GIFTS

Would love to send your someone special a select beauty potion! We offer gift wrapping and customized cards, so let us know how we can help.

 

PAYMENT

The Isa Alex checkout process is fully protected by the latest SSL technology. Furthermore, we use Authorize.net, a third party payment gateway. Authorize.net is responsible for processing the financial information needed to complete your payments. We are not generally privy to this information at any time!

 

PRIVACY

It is our very firm policy that your privacy is of utmost importance to us. We don’t share or sell your information to anyone. Any account information that you register with us such as; name, address, email, etc. will never be shared with any other companies or individuals.

 

RETURNS

If for some reason you are not happy with your order, we will gladly accept returns of unused and unopened products within 14 days from shipping date. Unfortunately and without exception, we cannot accept returns on used or opened items. Please email us at info (at) isaalex (dot) com to obtain a return authorization. Please include the shipping slip with your return. Returns without the original order number/shipping slip will not be accepted and a refund will not be issued.  Isa Alex Online Shop is not responsible for any returns that may be lost or damaged in transit, so we advice that you use a carrier that you can obtain insurance and tracking from. If your package was damaged in shipment by the carrier, please save the box and the merchandise and notify us immediately. We do not refund original shipping costs with the return.

 

SHIPPING

Orders are filled and shipped from Monday through Friday. All packages are sent USPS and will arrive in 3-7 business days, unless you require expedited shipping.

Better Than Botox

Feeling overwhelmed by endless skincare options? Say goodbye to confusion and hello to lasting skin confidence, the Scandinavian Way. Discover a simplified and holistic approach to skincare that goes beyond Botox, tailored specifically for women over 30 that are looking to reverse the aging process and prevent pre-mature aging of the skin.

Renowned esthetician Gunilla Eisenberg will teach you her method to longterm sustainable healthy skin from the inside out.

Does this sound like you?

→ You're fed up with being bombarded with anti-aging marketing messages.

→ Tired of wasting money on skincare products that don't work?

→ Not sure who you can trust?

→ The sheer number of skincare products and treatments available overwhelms you.

→ You seek a more authentic and effective approach to reverse skin aging.

→ You avoid showing your skin in photos or videos because you're self-conscious about signs of aging like wrinkles, fine lines, or age spots.

Despite your efforts you feel like there's no solution for your skin?

I understand. Our skin affects our confidence and how we show up in the world.

But what if I told you there's a better way?

Introducing Gunilla Eisenberg's Better Than Botox Pro-Aging Skincare Course—where we embrace the beauty of aging and empower you to care for your skin in a way that's effective, enjoyable, and sustainable. Say hello to empowerment and authenticity.

GET STARTED TODAY

Here's the rundown:

Learn Gunilla’s proven Skin Lab System

20+ years of skincare experience poured into one tried-and-true system

Here's the rundown:

The face massage technique that you won't want to miss

Weekly online live FAQ with Gunilla

Here's the rundown:

Tactical skincare tips from an expert esthetician→

What home care tools that really work for your skin?

Packages

There are 3 different packages you can choose from. See below

MEET YOUR SKIN COACH

Hi, I’m Gunilla — expert esthetician, founder of ISA ALEX SKINCARE

I believe that skincare goes beyond the products you use. Skin reflects your internal wellness, so integrating a whole mind body approach is essential to reverse skin aging and reveal a healthy glow.

Over the past 20 years as an esthetician, I’ve…

  • Gained a cult-like following for my facials considered to be “Better than Botox”
  • Got voted “Number One Facialist in San Francisco” by Allure Magazine
  • Developed my Scandinavian-inspired minimalist skincare line ISA ALEX offering pure skin balancing oils for every skin type

All while helping my clients…

  • Gain confidence in their skin
  • Reverse aging of the skin. Calm skin inflammation
  • Improve skin elasticity and skin radiance
  • Balance hormonal break-outs
  • Boost collagen production reduction of fine lines and wrinkles
  • Clear up their acne without antibiotics or Accutane (and under 8 months). Improve acne scarring

You asked and I listened

After much demand, I've created a self-led course sharing my 20 years of expertise gained from working on thousands of faces. This step-by-step roadmap is rooted in my tried and true Better Than Botox Method, and will help guide you to reveal your best skin at any age.

Gone are the days of 'quick fixes' or 'hacks' – together, we're striving for lasting skin confidence!

Ready to embrace the beauty of aging?

Join the Better Than Botox Skincare Movement and unlock your skin's full potential.

IM READY TO LOVE MY SKIN

TESTIMONIALS

"Thank you for the excellent facial oil massage demonstration. In just six days of doing it nightly, my skin is doing much better! Not as flaky and the tone has improved!"

- Kit M. (Petaluma, CA)

"Aside from being a wonderful person, Gunilla is the best esthetician I have ever been to. She uses natural products and tailors her facials to each person's needs and concerns. She makes her own products in small batches with natural and clean ingredients, I love using her oils and face cleanser at home! I have been seeing her for 2 years and my skin feels more plump, hydrated and bright, she's smoothed my fin lines and even my melasma and dark spots have faded. People often compliment my skin and it is all thanks to Gunilla's magic!"

- Marie V., (New York, NY)

Marie V

"Gunilla's products are truly one of a kind. Living in high altitude and working with animals, I need something that properly hydrates my skin without making me look greasy. Gunilla has put together the perfect skin care line. I am extremely picky when it comes to clean ingredients and how they feel on my skin. She has put together the perfect oil. It absorbs wonderfully into my skin, I feel hydrated all day AND you can tell she only uses the best ingredients with the perfectly balanced smell. Thank you for keeping me looking youthful."

- Petra S. (Mancos, CO)

"Gunilla has helped me create a simple skincare ritual using her oils, which I call liquid gold. People often compliment my skin. I highly recommend her services and products especially if you are looking for a more natural/ holistic approach."

- Landra E. (Athens, Greece)

"Where do I begin... First off, Gunilla is the best esthetician in the Bay Area. She gets to know your skin so you get the results you want! Secondly...she creates her own facial and body oils that deliver amazing results - even if you can't see her for facials. I have known Gunilla for 13 years, and her facials and oils are the BEST. The Hydrate oil gets my skin glowing again. The Soothe oil eliminates any redness and irritation. The Rejuvenate oil is my anti-aging friend. AND, the Calm body oil does just that...calms your skin for a peaceful nights sleep!"

- Linda D. (San Francisco, CA)

We are here to help!

Frequently Asked Questions